Sign Up to Receive Text Message Notifications
Keep up to date with your library account activity on your mobile phone via text message. This service is provided by Shoutbomb. Please note that while the Library does not charge a fee to use the Shoutbomb service, your mobile phone service plan standard text messaging rates apply.
With the Shoutbomb text messaging service, you can use your mobile phone to:
- Receive text notices about: holds that are available, items that are due in the next three days, overdue items, and fines that are added to your account.
- Send a text to renew an item. If the item is eligible for renewal, your text message will renew it. If the item is not eligible for renewal, your text will not renew it and Shoutbomb will notify you.
- Texts will be sent only when activity on your account triggers a message and will usually arrive around 9am.
What You Need
- A mobile device able to send and receive text messages
- The barcode number from your library card (ten digits, no spaces: D858XXXXXX)
- The PIN for your library account. If you don’t know your PIN, please call the library.
How to sign up
1. Text SIGNUP to 844-225-9458 and Shoutbomb will send additional texts for your card # and PIN to finish the sign up process.
2. Add 844-225-9458 to your contacts.
Questions?
If you have questions or problems with the service, you can ask the Shoutbomb support team at rsacat.support@shoutbomb.com.
Basic Keyword Commands
You can text these commands to rsacat@shoutbomb.com; follow any instructions that are texted back to you:
– ADDCARD Register an additional Library card for text messages on your phone.
– DROPCARD Cancel text notices for a card added with ADDCARD.
– IOWEU Returns information about your current fee amount. If you have multiple cards registered, you will receive information about each card.
– TEST Test your connection to Shoutbomb.
– HELP Get information about all Shoutbomb commands.
– RESEND Get the last message from Shoutbomb again.
– SWITCHPHONE Allows you to update your account with a new phone number or carrier.
– MYBOOKS Sends a snapshot of the status of all your library items including outstanding holds.
– QUIT Delete your mobile device from the Shoutbomb notice service.
Replying to Notices
Your account notices will prompt you to respond with optional commands, including:
– HL Get a list of holds that are ready for pickup. (Holds notice.)
– RL Get a list of items you can renew. (Courtesy notice.)
– RA Renew all eligible items. (Courtesy notice.)
– OL Get a list of overdue items. (Overdue notice.)
Message Settings
To view and change your Shoutbomb message settings, text these commands:
– NOTICES See your current on/off status for each type of notice.
– HOLDS Toggles your holds notices off/on.
– RENEW Toggles your courtesy notices (about items that are due soon) off/on.
– OVERDUE Toggles your overdue notices off/on.
– FEES Toggles your notices about fines and fees off/on.